Legal

Terms & Conditions

Last updated: 6 August 2026

These are the terms for booking and taking classes at The Movement Studio. We've written them to be read, not to hide things — if anything is unclear, just ask.

Who we are

The Movement Studio is operated by Capstone Ventures, Lda (NIF 518406423), registered office at Senhora Santana, Edifício 6, 1º andar, Sala 3, 7580-302 Alcácer do Sal, Portugal. The studio itself is at Av. João Soares Branco 61, Alcácer do Sal. Contact: geral.capstoneventures@gmail.com.

Booking a class

Book through this website. Your spot is confirmed by email. Classes are small on purpose, so spots are limited — if a class is full, it's full. Please arrive a few minutes early, especially for your first class.

Prices & payment

Prices are shown on the site in euros and are the ones that apply at the moment you buy. You can pay online by card (processed by SumUp) or in the studio. You'll receive a receipt by email for online purchases.

Cancelling a booking

  • You can cancel from the My Account section up to 12 hours before the class starts.
  • If you cancel in time, a class credit is returned to your account automatically (for bookings paid by card or credit).
  • If you cancel later than that, or don't show up, the class counts as taken and the credit isn't returned. Monthly-pass bookings simply free up the spot.

Class packs & credits

A class pack adds class credits to your account. Credits never expire, are personal to you, can't be transferred to someone else, and can't be exchanged for cash.

Monthly pass

The monthly pass gives unlimited classes for one month from the day it starts. Renewal is manual — we never charge your card automatically. It's personal and non-transferable.

If we cancel a class

Occasionally we may need to cancel or move a class. We'll let you know by email (and WhatsApp if we have your number), and any credit used is returned to your account automatically. If you'd paid for a drop-in and prefer a refund instead of a credit, email us.

Right of withdrawal (14 days)

If you buy a class pack or monthly pass and change your mind, you can ask for a full refund within 14 days of purchase, as long as you haven't used it yet. By booking a class with your pack or pass inside those 14 days, you're asking us to start providing the service — after that, the used portion isn't refundable. A drop-in booked for a specific date isn't covered by the withdrawal right once that class has taken place.

Guest classes

Some classes are run by guest teachers. For those you reserve a spot online and pay the teacher directly at the studio; payment terms are theirs.

Health & safety

Our classes involve physical exercise. Please check with a doctor if you're unsure whether a class is right for you, and always tell the instructor about injuries, health conditions, or pregnancy before class. Work within your own limits — you know your body best.

Liability

We take reasonable care to keep the studio and classes safe. Nothing in these terms limits your legal rights as a consumer or any liability that can't be excluded under Portuguese law.

Disputes

These terms are governed by Portuguese law. If we can't resolve a problem together (we'll try!), consumer disputes can be taken to CNIACC — Centro Nacional de Informação e Arbitragem de Conflitos de Consumo (cniacc.pt) — or another alternative dispute resolution entity; see consumidor.gov.pt.

Changes

If these terms change, the new version will be published here with an updated date. Changes never apply retroactively to something you already bought.